2023 CTSS Sec 4E5N Prelims QP

Name: ____________________________ Index Number: __________ Class: ______ Clementi Town Secondary School Preliminary Examination 2023 Secondary 4 Express / 5 Normal Academic HUMANITIES, 2272/ 01 SOCIAL STUDIES f2273/01 Paper 1 0 29 August 2023 1 hour 45 minutes Additional materials provided: Writing paper CLEMENTI TOWN SECONDARY SCHOOL CLEMENTI TOWN SECONDARY SCHOOL CLEMENTI TOWN SECONDARY SCHOOL CLEMENTI TOWN SECONDARY SCHOOL CLEMENTI TOWN SECONDARY SCHOOL CLEMENTI TOWN SECONDARY SCHOOL CLEMENTI TOWN SECONDARY SCHOOL CLEMENTI TOWN SECONDARY SCHOOL CLEMENTI TOWN SECONDARY SCHOOL CLEMENTI TOWN SECONDARY SCHOOL CLEMENTI TOWN SECONDARY SCHOOL CLEMENTI TOWN SECONDARY SCHOOL CLEMENTI TOWN SECONDARY SCHOOL CLEMENTI TOWN SECONDARY SCHOOL CLEMENTI TOWN SECONDARY SCHOOL CLEMENTI TOWN SECONDARY SCHOOL CLEMENTI TOWN SECONDARY SCHOOL CLEMENTI TOWN SECONDARY SCHOOL CLEMENTI TOWN SECONDARY SCHOOL CLEMENTI TOWN SECONDARY SCHOOL READ THESE INSTRUCTIONS FIRST Write in dark blue or black pen. Do not use staples, paper clips or correction fluid. Leave two lines between the answers to consecutive questions or consecutive parts of a question. Answer all questions. Begin your answer to Questions 6 and 7 on a new and separate sheet of paper. The number of marks is given in brackets [ ] at the end of each question or part question. At the end of the examination, fasten Section A and Section B separately. ____________________________________________________________________ This Question Paper consists of 7 printed pages, including this cover page. [Turn over]

2 SECTION A (Source-Based Case Study) Section A is compulsory for all candidates. Exploring Citizenship and Governance Study the Background Information and the sources carefully, and then a nswer all the questions. You may use any of the sources to help you answer the questions, in a ddition to those sources you are told to use. In answering the questions, you should use your knowledge of the topic to help you interpret and evaluate the sources. 1 Study Source A. What can you infer about the attitude of the elderly towards digital transactions? Explain your answer. [5] 2 Study Source B. Why do you think Source B was published? Explain your answer. [6] 3 Study Sources C and D. Having read Source D, are you surprised by Source C? Explain your answer. [7] 4 Study Source E. How useful is Source E as evidence of seniors ’ ability to adapt to digitalised banking? Explain your answer. [7] 5 “The seniors in Singapore are left behind in a digitalised environment.” Using the sources in this case study, explain how far you would agree with this statement. [10]

3 Are seniors given adequate help in coping with a digitalised Singapore? BACKGROUND INFORMATION Read this carefully, it may help you to answer some of the questions. Singapore is a digitally transformed society with many transactions conducted online. There is a mobile application for almost everything, from booking tran sport, ordering food to tracking fitness levels. However, this digitised environment which is praised for its convenience and efficiency may be at the expense of the seniors in the country. They may often have to rely on others who are more tech-savvy to help them meet some of their daily needs now found in an unfamiliar digitised world. W ithin the group of seniors, the low income and less educated are the ones with even less access to dig ital tools. Many Singaporeans feel that the solution is for the seniors to be g iven training to be able to catch up with others who are tech-savvy. However, there are others who are of the opinion that the responsibility is on institutions such as banks to make their digital tools more digitally friendly for seniors. Study the following sources to assess whether seniors are given adequate help in coping with a digitalised Singapore. Source A: Adapted from an interview with seniors on mobile transactions which appeared in TODAY, an online news in Singapore, November 8, 2017. Seniors said they steer ed well clear of mobile banking and online shopping. Many said they would rather spend time queueing at bank branches to carry ou t a simple banking transaction, than to learn to use mobile or Internet banking. Madam Tang Siew Tin, 67, insists on flagging down a taxi on the streets th e old fashioned way, saying “(The apps) affect people ’s rice bowls, take away their business from them. Others like 69-year-old retiree John Ong said that since he has plenty of time on his hands, it was unnecessary to use ride-hailing app s to save time. “I don’t think it’s very inconvenient,” he said. Madam Grace Lee, 60, who works part- time in a construction firm, still prefers shopping in person. “Maybe if you buy online, it may not be what you like, and you have to go back and exchan ge it… It’ s too troublesome,” she said.

4 Source B: An advertisement from TPG Telecom for its mobile plan for seniors in Singapore, July 2021. A promotional price of $5 is given during the first month of its launch. The plan and promotion are for all Singaporea ns and Permanent Residents aged 60 years and above. Source C: Adapted from a report in a local news about the elderly and technology. Retiree Madam Chan Ai, 71, said that after watching recipe videos on Yo uTube on her recently-bought iPhone, she has expanded her culinary skills by experimenting with making food such as banana bread and carrot cake. She also trawls throug h the Internet for health-related tips, such as which pressure points of the body to massage. “Everything is so easy to search,” said Madam Chan, whose go-to tech guy is her ten-year-old grandson. Retiree Ellie Teo, 62, is another senior who makes use of the Interne t to hone a skill. After learning how to play the ukulele in 2015, she has downloaded chords and tuner apps so that she practises during her free time. She noted how difficult it is to keep up with the latest technology trends after leaving the workplace. For one, she can no l onger run to her old company’s information technology department for help. “But it’s about taking an interest to learn new things,” she said.

5 Source D: Adapted from a researcher’s report on ‘The Silver Generation in the Age of Digital Disruptions’ in Singapore. As Singapore surges ahead digitally, less tech-savvy senior citizens struggle to keep u p. In 2006, less than half of those aged 50 and above were compute r users with 32% of these seniors using the Internet. The reluctance to embrace a digital lifestyle boils down to two factors. First, these seniors lacked the digital literacy. Second, they were daunted by what they tho ught was difficult to learn and feared making mistakes. To become a digitally-ready nation, Singapore unveiled t he Silver Infocomm Initiative (SII) in 2007 with a variety of programmes . The SII has helped more than 350,000 seniors embrace IT to connect better with the community and enhance t heir quality of life in the digital age. In 2019, 95% and 58% of seniors aged 50 –59 years and 60 years and above respectively used Internet-enabled devices daily. A growing pool of more th an 230 tech- savvy seniors volunteer to continue to inspire their peers to embrace a digital lifestyle. Source E: A Singaporean ’s view of seniors and technology which appeared on the Forum page of the Straits Times, December 7, 2021. The Forum page is here readers are invited to share their views and opinions on Issues in Singapore. The opinions usually receive responses from other readers in Singapore. I am concerned that the push to mo